Welcome to Russell Support! To get started with your new help desk, you'll first want to log in to the portal. You can do this by clicking the Login button at the top right corner of the portal's main page. After logging in, simply head to the Management Interface by once again clicking on the button in the top right corner — which should now display your portal username — and selecting Management Interface from the drop down menu.
Trouble logging in? Simply enter your email address OR username in order to reset your password.
For faster and more reliable delivery, add support@russell.co.uk to your trusted senders list in your email software.